Please find answers to our most common questions below. Thanks so much for checking us out!
When will my order arrive?
Our fulfillment center is currently overseas. Our average shipping time is between 3-4 weeks. In very rare cases it can take up to 5 weeks for some products. We ship worldwide so delivery times are all averages.
I want to purchase a "FREE" item, do I need to pay anything?
Free or promotional items are really free, and pricing at our shop is $0, you only need to cover shipping cost.
Will you provide a Tracking Number?
In most cases when an order is shipped you will be emailed a tracking number. Some countries where shipping is restricted to a few shipping companies may not have tracking available, but this is rare. International orders will be fulfilled from our oversea fulfillment centers. This format of shipping does not include tracking numbers that function outside the United States.
I ordered Multiple items, but I have received my parcel holding just 1 of them...
If you place an order with us for multiple items it is more than likely going to be shipped in more than one package. Please allow some time for all of your items to arrive.
I paid for my order but did not get a confirmation email
Be so kind to check the Spam folder, some emails might end up there. If you need to contact us, we are available at email@example.com.
Can I buy multiple "FREE" Items in one order?
Some of our FREE products are LIMITED to 1 order per customer, so if you receive this message, please kindly check your order cart. If you want to order more than 1 FREE product, you might have to place another order.
I have another inquiry that has not been addressed here
Please email us at firstname.lastname@example.org and we'll respond as soon as we can